Privacy Policy

Privacy Policy for https://off-road-towing-hitch-pharr-texas.rgvtruckparts.com

Introduction

Welcome to the online hub of Off Road Towing Hitch Pharr Texas (hereafter referred to as ‘Off-Road Towing’, ‘we’, or ‘our’). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our commitment to safeguarding your personal data and details the practices we employ to achieve this. By using our website and services, you consent to the collection and use of information as described below, in accordance with applicable privacy laws worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This policy governs various online activities, including:

  1. Account Creation and Use: When you register for an account or use our services as an authorized user, we collect and process personal information necessary for account management.
  2. Website Visits: We track visits to our websites to understand user behavior and preferences, allowing us to enhance your experience.
  3. Communications: We may reach out via emails, phone calls, or text messages (SMS) for marketing purposes, newsletters, order updates, surveys, or feedback requests.
  4. Product Interactions: Whether you browse our products, make purchases, or leave reviews, we collect data to fulfill orders and improve product offerings.

Personal Data Collection

Off-Road Towing collects several types of personal data (hereafter ‘Personal Data’) for various legitimate business purposes:

  • Account Information: This includes usernames, email addresses, passwords (hashed), and profile details you provide during registration.
  • Payment Details: We collect payment information such as credit/debit card numbers, billing addresses, and transaction histories to process payments securely.
  • Financial and Purchase Data: Transaction records, order history, and delivery addresses are stored for accounting, fraud prevention, and analytics.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers may be used for push notifications and location-based services.
  • Location Data: With your consent, we access location information to provide personalized content and services.
  • Feedback and Reviews: Your comments, suggestions, and product reviews are valuable for improving our offerings.
  • Social Media Information: We may collect data from social media platforms when you interact with our content or share it publicly.
  • Product Interest: Details about products you view, search for, or purchase help us personalize recommendations.

Data Collection Methods

We acquire Personal Data through multiple channels:

  • User Input: Directly from the users during registration, account updates, purchases, and surveys.
  • Interaction Tracking: Automatically logged when you use our applications, visit websites, or engage with our services.
  • Third-Party Providers: Some data points may be shared by third parties who assist us in providing services, subject to their privacy policies.

Cookies and Similar Technologies

Off-Road Towing uses cookies and similar tracking technologies for several reasons:

  • Performance and Functionality: Strictly Necessary cookies ensure the smooth functioning of our website and applications.
  • Personalization: Preference cookies enhance your experience by remembering settings and preferences.
  • Analytics: Analytics cookies help us understand user behavior, measure site performance, and offer tailored content.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their tracking preferences.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit Personal Data from minors. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your Personal Data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it’s inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain cases, you have the right to request the deletion of your personal data.
  • Restriction: You may restrict or object to the processing of your data for specific purposes.
  • Data Portability: Upon request, we can provide a copy of your Personal Data in a structured format.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data and be free from discriminatory practices.

To exercise any of these rights or for data-related inquiries, please reach out to our Privacy Team using the contact details provided below.

Changes to Privacy Policy

Off-Road Towing reserves the right to update this policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us for Privacy Matters

For any questions, concerns, or requests regarding privacy, please contact our dedicated Privacy Team: